Thank you for shopping with HanVine LLC at https://www.hanvine.com. Below you’ll find details on our shipping practices and policies.
1. Order Processing Time
-
Orders are typically processed within 1-3 business days after payment confirmation.
-
Orders are not processed or shipped on weekends or holidays.
-
In case of high order volumes or delays, we will notify you by email.
2. Shipping Methods & Delivery Times
We offer standard and expedited shipping options via trusted carriers such as USPS, UPS, FedEx, and others.
| Shipping Method | Estimated Delivery Time |
|---|---|
| Standard (Domestic) | 3-7 business days |
| Expedited (Domestic) | 1-3 business days |
| International Shipping | 7-21 business days (varies by destination) |
Note: Delivery times are estimates and may vary due to carrier delays, weather conditions, or customs processes.
3. Shipping Rates
Shipping costs are calculated at checkout and are based on:
-
The shipping method selected
-
Destination
-
Package weight and dimensions
We may offer free shipping promotions from time to time. Check our website or subscribe to our newsletter for updates.
4. Tracking Your Order
Once your order has shipped, you will receive an email with your tracking number and a link to track your package.
5. International Shipping
We do ship internationally. However, please note:
-
Customs, Duties, and Taxes: International orders may be subject to import taxes, duties, and fees imposed by the destination country. These charges are the responsibility of the customer.
-
We are not responsible for delays due to customs clearance.
6. Shipping Address Accuracy
Please ensure your shipping address is complete and correct at checkout. HanVine LLC is not responsible for packages lost due to incorrect or incomplete addresses provided by the customer.
7. Lost or Damaged Packages
If your package is lost or arrives damaged:
-
Contact us within 7 days of delivery at 📧 support@hanvine.com or 📞 +1 (250) 489-9561.
-
We will work with the carrier to resolve the issue and may offer a replacement or refund depending on the situation.
8. Questions or Concerns
If you have any questions about your order or our shipping policy, please contact us:
HanVine LLC
📍 30 N Gould St #41306, Sheridan, Wyoming 82801 USA
📞 +1 (250) 489-9561
📧 support@hanvine.com
